At NaijaTeach, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you provide when using our language learning platform and services. Please read it carefully.

1. Information We Collect

Personal Information

We collect information that can be used to identify you as an individual, such as:

Name, email address, and phone number
Account login credentials and profile information
Payment information for premium subscriptions
Language learning preferences and goals
Learning progress, achievements, and performance data
Audio recordings for pronunciation exercises
Profile photos and user-generated content

Optional Extra Bio Information

Users may choose to provide additional biographical information to enhance their learning experience and connect with other learners. This optional information includes:

Country and region of residence
Full name (if different from display name)
Gender identity
Educational status and background
Occupation and professional information
Personal interests and hobbies
Relationship status
Additional contact number (optional)
Age range (grouped into 5 categories for privacy)

Note: All Extra Bio information is completely optional and can be updated or removed at any time through your account settings. This information helps us personalize your learning experience and may be used for community features like finding study partners with similar backgrounds or interests.

Usage Data

We automatically collect certain technical data through analytics, cookies, and tracking mechanisms:

Device and browser information
IP address and approximate location
Pages visited, features used, and time spent
Date and time stamps of activities
Crash data and error logs
Learning patterns and engagement metrics

2. How We Use Your Information

We use the personal information and usage data we collect for the following purposes:

To provide, maintain, and improve our language learning services
To personalize your learning experience and content recommendations
To track your progress, achievements, and learning goals
To process payments and manage subscriptions
To respond to inquiries and provide customer support
To send important updates, notifications, and educational content
To detect, prevent, and address technical issues and fraud
To analyze usage trends and improve our platform
To comply with legal obligations and enforce our policies
To facilitate social features like leaderboards and friend connections

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted partners and service providers in the following circumstances:

Service Providers: Payment processors, email service providers, analytics providers, and hosting services
Sponsors and Partners: Third-party organizations that sponsor our programs, provide educational content, or partner with us to deliver enhanced learning experiences may have access to relevant user data to fulfill their partnership obligations
Legal Requirements: When required by law, court orders, or government regulations
Safety and Security: To protect the rights, property, or safety of NaijaTeach, our users, or others
Business Transfers: In connection with mergers, acquisitions, or asset sales

Partnership Data Sharing: When we collaborate with sponsors, educational institutions, or partner organizations to provide you with enhanced learning opportunities, scholarships, or special programs, these partners may receive access to your profile information, learning progress, and Extra Bio data (if provided) to deliver their services effectively.

4. Data Security and Protection

We implement security measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights

Subject to applicable laws, you have the following rights regarding your personal information:

Access: View your personal data
Rectification: Correct any inaccurate or incomplete information
Deletion: Delete your personal data

6. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. Learning progress data may be retained to maintain continuity of your educational experience. Upon account deletion and formal written request, we will remove or anonymize your personal data, though some information may be retained for legal, security, or operational purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. Safeguards are in place to protect your data in accordance with applicable data protection laws and international standards.

8. Children's Privacy

Our services are designed for users of all ages though supervision is encouraged.

9. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Contact NaijaTeach
Email: admin@naijateach.com
Response Time: We aim to respond to all inquiries within 30 days

Your Rights Matter: If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with relevant data protection authorities in your jurisdiction.